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Only itineraries containing Flexi, Global Flexi or Business Class (excluding Business Saver) fares
can be cancelled online. A full refund will be credited to the original
form of payment you used to make the booking.
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If the booking is for more than one passenger, then the flights
for all passengers will be cancelled. |
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If you want to cancel the flights for only some of the passengers
on your booking, then please call 13 24 76 and have your
Electronic Ticket Itinerary & Receipt handy. |
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The Cancel booking page displays the details of the booking,
a summary of the original payment, and a summary of the refund you will receive if you decide to cancel.
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Enter the Email Address where you would like your Electronic Ticket, Itinerary
and Receipt with cancellation and refund details sent.
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If you decide not to cancel your booking, click RETURN TO MANAGE BOOKING.
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To continue with the cancellation, click CANCEL THIS BOOKING.
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The Booking cancellation confirmation page confirms that your booking has
been cancelled and a refund Electronic Ticket, Itinerary and Receipt will be
emailed to you. A copy of the refund details are displayed on this page.
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Click the PRINT button to print a copy of the confirmation
page for your records.
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When finished viewing the page, click CLOSE.
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