You can review flights that you are yet to take, so long as
they were booked online. Start by logging in to 'My Account' or
with guest access.
Login to 'My Account'
1.
After you have logged in to 'My Account' via your username (or Airpoints™ membership number) and
password, select Manage Bookings.
Guest access
2.
Select Bookings, Make New Booking and
then Click here to view your online flight bookings.
3.
The Retrieve online booking page allows you
to review an online booking you have made.
4.
Enter the Booking Reference from your Electronic Ticket
(ET) Itinerary and Receipt.
5.
Enter the Email Address that you used for the original
booking.
6.
Enter the Phone Number that you used for the original
booking.
7.
Click CONTINUE to review the booking details.
8.
The Manage booking page displays a summary of the online booking you requested.
From this page you can choose from the following options.
-
Click CANCEL THIS BOOKING to cancel itineraries containing
Flexi or Business Class fares. See Cancel
a booking for more details.
-
Click REQUEST TICKET COPY to request a copy
of the electronic ticket (ET), itinerary and receipt for
the booking. See Request
copy of ticket for more details.
