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Only itineraries containing Flexi fares can be cancelled online. A full refund will be credited to the original form of payment you used to make the booking.
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If the booking is for more than one passenger, then the flights
for all passengers will be cancelled. |
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If you want to cancel the flights for only some of the passengers on your
booking, then please call 0800 737 000 and have your Electronic Ticket Itinerary &
Receipt handy. |
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The Cancel booking page displays the details of the booking, a summary of the original payment, and a summary of the refund you will receive if you decide to cancel. |
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Enter the Email address where you would like your Electronic Ticket, Itinerary and Receipt with cancellation and refund details sent. |
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If you decide not to cancel your booking, click Return to Manage Booking. |
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To continue with the cancellation, click Cancel this Booking. |
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The Booking cancellation confirmation page confirms that your booking has been cancelled and a refund Electronic Ticket, Itinerary and Receipt will be emailed to you. A copy of the refund details are displayed on this page. |
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Click the Print button to print a copy of the confirmation page for your records. |
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When finished viewing the page, click Close. |
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